Customer Testimonials

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Yelp May 24, 2017
 

I came in for service right when you opened and your team was there early waiting. There is nothing worse than when businesses open late and I very much appreciated this. Seth fretted me right upon arrival and shared with me there were two recalls on my vehicle and offered to do them in the same appointment. Thank you!

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Google May 19, 2017
 

I'm a big fan of Grappone and their service. They did all factory recalls and gave me a loaner car to drive around in the mean time.

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Edmunds May 13, 2017
 

Calibration Engineering Assistant - Apparently fixed the problem. Will finally validate next winter, when the temperature goes below freezing. The problem was temperature related.

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Edmunds May 12, 2017
 

Mazda CX5 Purchase - The team members helping out were all great and fun to work with. They were super accommodating and had a number of cars ready to go for me to test drive. They gave me an awesome trade in deal for my previous car and were able to get me a fair price on my lease.

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Edmunds May 11, 2017
 

Grappone - Kevin Chagnon did a great job showing us both a Honda and a Mazda and even got the vehicles side by side so we could compare them. He went out of his way to help us.

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Edmunds May 11, 2017
 

MX-5 maintenance - My visit was quick,quiet and professional. Good customer waiting area. I will return for additional service. The only negative was they online scheduling application did not email me the reminder.

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Google Mar 28, 2017
 

Excellent buying experience, very easy going and personable staff.

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DealerRater Mar 13, 2017
 

After driving cars at four other dealerships, I drove and ended up purchasing a CX-5 at Grappone. It was the best experience I had at any of the dealerships, with a friendly and flexible team that never pressured me but just went out of its way to help me find out what I needed to know before deciding which car to buy. I was skeptical of the no-haggle pricing, but from some research, the prices were fair and at the low end of the market. I had one issue that came up after the sale, but they were flexible and addressed everything quickly.

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Google Feb 28, 2017
 

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Google Feb 2, 2017
 

This is a "no price haggling" dealership.

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