Welcome to Grappone Mazda

Chris is by far the best service advisor (and the unknown mechanic) I've ever experienced in over 40 years of car ownership. I cant even say enough at how impressed I am with their professionalism and accuracy . In my experience, and opinion the 5 stars does no justice ..should be way more than 5

After driving cars at four other dealerships, I drove and ended up purchasing a CX-5 at Grappone. It was the best experience I had at any of the dealerships, with a friendly and flexible team that never pressured me but just went out of its way to help me find out what I needed to know before deciding which car to buy. I was skeptical of the no-haggle pricing, but from some research, the prices were fair and at the low end of the market. I had one issue that came up after the sale, but they were flexible and addressed everything quickly.

Thought the up front haggle-free pricing was a good value and stress free. Gave me an extremely fair price on a trade-in. All in all a great experience and would do it again. Cross shopped with another Mazda dealer in NH and Grappone was immensely better.

Three big cheers for the excellent team at Grappone Mazda and even bigger cheers for our Product Specialist John Fay who provided brilliant customer service. John found the exact car we wanted and when it arrived he went out of his way to walk us through all the features of the new vehicle. He is friendly, funny and professional. We are thrilled with our new car and more importantly we feel we've met the person who will be there for us for many years to come ... providing excellent follow-up support and customer service. Our whole experience was fantastic with the Grappone Team. Thank John. Here's to many years!

Grappone Mazda was hands down the best dealership I had encountered during my search process for a new car. Adam was extremely friendly, knowledgeable, and made sure all my questions were answered. I highly recommend Grappone to anyone looking for a pressure free and enjoyable car searching experience. This place is not your typical car dealership!

Mazda Grappone will go out of their way to make sure you are taken care of and honor their word, i highly recommend checking them out!

I can't even put in to words how great, simple, and hassle free our experience was at Grappone Mazda. They make the process easy with the upfront pricing, no holding our keys hostage (which I experienced at Banks in Concord) and no telling us yes we have the car here in stock only to arrive and surprise the lower priced car is not here, but this car is just a little more and we are willing to deal! (which I experienced at Autex Mazada in Keene) We worked with Triana Wilson with some assistance from Scott Bouley, both are complete Rock Stars. I am a visiting nurse in the area and I am glad to have the Grappone logo on the back of my beautiful new Mazda cx9

For months i was searching for a new car at the right price. Often times I solicited Grappone Ford Mazda for price quotes on cars. I really didn't plan on buying from there due to the distance from my home. But Ashley was always friendly and responsive on the phone and email. Eventually when the time was right thy offered the best price on a 2012 Mazda 3. When i showed up earlier then my appointment the salesmen where quick to respond and get the process moving. They honored the quote from Ashley and didn't try to up sell me at all. They even found me an great rate on financing so that I could leave with the car that day. Everyone was friendly and helpfull. If i have any complaints it did take a long time to get the car ready for delivery on a saturday.

Grappone was prompt on their communication and were extremely helpful when I went to their dealership. Ruth and the manager Jeff were both courteous and very patient with us. They have good deals and added incentives like ski passes for customers. I highly recommend going to Grappone and given future needs would do business with them again.

I have bought five Ford Products from four different dealerships and this was by far the best experience. The pricing was straight forward and very competitive. The dealership makes customers feel welcome as they enjoy a comfortable atmosphere. Diana Dutcher, the sales representative likewise was the best at explaining options and going the extra mile to make my experience very special. I appreciated her exhaustive knowledge of the products and her enthusiastic drive to make the customer happy. I will definetly be back for future vehicle purchases.

Diana has been so helpful throughout the entire process. I knew that I wanted a Mazda 3 when I went to visit her, but she showed the pros and cons of each model and let me drive each one. I was orignially going to purchase a new car, however she found the PERFECT used Mazda 3 for me that fit my budget even better. Since purchasing the car 2 months ago, Diana has still been available to answer and questions I have had. She is very friendly and prompt to respond. I was nervous about purchasing a new car for the first time alone and only being 22, however Diana made me feel very comfortable and did not pressure me into anything. She gave me the time and resources I needed to make the best decision for myself.

Diana was great. She knew her vehicles. She was friendly and made the process stress free. I would recommend her to friends and family. We did a lot of research on line on the mazda 5 but once in it it just didn't feel right. Diana opened the mazda 3's and 6's and gave us plenty of time and space to get a look and feel for the different vehicles. She then gave us the chance to drive them if we wished. I loved the mazda 3 (2.5) The trade in was fair. The price was competitive and she helped us navigate the process with patience and understanding. Thanks to Diana probably the best car buying experience I have had.

Walking into Grappone immediately made me feel welcome and cared for. I was veryy impressed with Scott's ability to sell me a car while still considering my personal feelings, safety, and success. I would most definitely reccomend this dealer to anyone.

I stopped in to Grappone one day just "looking" at Mazda 6 and that was when I met Dacre Bush, He was very kind, courteous and did not make me feel pressured AT ALL...Which I am very thankful for..... I did purchased the car and the transaction was very smooth, Everyone was extremely friendly...He has followed up with me in the weeks since the purchase and has quickly responded back to me with some questions that I had...I will be recommending Grappone and Dacre Bush to all my friends and family!!!! Thank you.....I LOVE MY CAR!!!:-)

Bought a Mazda CX-9 in June 2011. Outstanding communication prior to my visit with Jenny and the internet sales group - they were candid and responsive to my questions, and made scheduling my purchase visit easy. Great experience with Brian in the sales group - he was honest, knowledgeable, friendly and easy to work with. Nice dealership experience as well - great selection, highly competitive prices, and friendly employees. What more could you ask for? Highly recommended!!

I had a wonderful experience at this car dealership! I went in with a 1999 Mazda Protege to trade in and was a little nervous abotu buying my first new car. I worked with Dacre Bush and he was so great with me. He explained all my options, made me feel very at ease, and I dodn't feel pressured at all. I would reccomend anyone to this famiyl friendly dealership

From the moment I stepped onto the lot, Dacre was a gentleman. He was also very helpful in finding the right car for me. I provided him with some challenges such as a recent bankruptcy. He and the finance dept. were able to work it all out. I LOVE MY CAR!!!! I would not hesitate to recommend your dealership to my friends. I am looking forward to many happy years in my new (used) Mazda 6! :)