Guest Testimonials
I was nervous as a new time buyer. Tammy helped me and was patient as I made sure I was making the right choice and weighing all my options
I made the decision to buy a new CX-5 at Grappone Mazda on a single criterion: NO FINANCE AND INSURANCE meeting required with an F and I person! You know how it goes at some dealerships: another forty-five wasted minutes sitting through a hard-sell session with a guy trying to foist upon you all kinds of products like extended warranties. Grappone apparently gets it! I think I paid about the same as the other two NH dealerships I checked with and no F and I!
Sales manager Justin Diamond promised no F and I, assigned me to sales person Silas ... Read More DealerRater - Nov 11, 2026
Extremely easy to deal with, upfront pricing no pushy sales, explained additional warranties and extra coverages.
The team was prompt, courteous and respectful. They were informative and allowed for questions. I will return!
I had such a positive experience purchasing my Mazda CX-5 at Grappone. A big thank you to Tim and the team for helping me find a car I absolutely love. Buying a car is a big decision and I’m so happy with how everything turned out. I drove home excited, grateful, and thrilled with my purchase. Highly recommend!!
Tammie DeLuca was very helpful with questions we had about the Mazda CX-30 we selected.
Graponne Mazda is the place to buy a car. Professional, factual and caring about the customer’s needs!
Very attentive and hardworking. What a great team! I surely will be returning over and over again and recommending this dealer.
Grappone Mazda has a low pressure environment, all salespeople are friendly and courteous. Our rep, Silas, was a total pleasure work with.
Out of all the different Mazda Dealerships I have to say Grappone in Concord NH was my most Pleasant Experience!
The process was quick and easy. I had no problems with the people or process
Tim was great, and Silas too. Awesome experience buying a used car for our kid. Great car, great service. We did not get hammered on after market junk. I appreciate that. Tim was very available and when we initially looked we didn’t have to sit and check in, he just came with the keys so we could take a look and sit in it. Again- an appreciate the ease.
Everyone was friendly and helpful and they were all very professional. Tim Bisson and Courtney Chagnon were a pleasure to deal with. I am very happy with my new Miata!
The sales representative Jenna demonstrated a well rounded sales person. She listened, encouraged, had solutions and was most respectful .
Tammi was awesome. I was in a bad spot and she was able to find me and my family a car that we could afford. I can't thank her enough.
Bought my first car there Jenna was great, very thorough with everything and was very knowledgeable in every aspect, I highly recommend her and grappone they will work with you with no pressure.
This dealership responds quickly to your needs and adapts well if things change. They also listen to what you have to say.
Dealer was new and clean, customer service was great throughout the whole dealership. Introduction of the car was very detailed and friendly. I would highly recommend going here if you’re looking for a new MAZDA.
Top Notch Dealership, seamless transaction in a comfortable atmosphere with super friendly staff, great experience.
Grappone was the easiest buying process we have had in a long time. We appreciated their no-fuss process and straight forward pricing. Great experience overall
Tim was exceptional, he took care of all our needs. Great experience overall, thank you!
We had a expedient purchasing experience at Grappone. We were in and out within a couple hours.
All the people we met were super nice and very knowledgeable about the different products offered.
Matt was great! He was helpful & knowledgeable. The dealer was clean and very welcoming! I would recommend Grappone Mazda
Great experience from start to finish! Everyone was attentive, responsive, and genuinely helpful throughout the entire process. They truly live up to the values Amanda and her family strive to instill in their organization. Highly recommend!
Great dealership and even better service department. I needed a major repair that would have cost me close $4000 and I was well over the mileage for my warranty. My service advisor, Clinton Dube, got in touch with Mazda and fought to get them to cover half of it saving me over $1500. Thanks to Mazda for doing that but it wouldn’t have happened if Clinton didn’t take the time to make the case to get me the coverage. That’s going the extra mile to help a loyal customer and that’s why I use Grappone service.
I met with Josh and he was amazing. I explained what I wanted and drove home with a brand new Vehicle
Great experience from start to finish! Everyone we worked with was professional and knowledgeable- they even found a way to save us money. This is our second car with Grappine Mazda and it won’t be our last!!
Really great team members and very helpful with everything. My salesman was Tim and he was awesome! Would come back
Grappone was amazing, Jenna was so great to work with and very helpful! I appreciate their help with everything and had an awesome experience!
Very professional, quick transaction. Agent answered all questions and made buying a car very easy.
I had a great experience with Grappone Mazda. They were very friendly and knowledgeable, and purchasing a used car was an incredibly smooth process.
Very helpful and was able to find what I needed fast with no rush at all.
The had great service and a friendly staff. Everything went smoothly. I would definitely shop here again.
Great experience, No pressure, easy process. Matt was great to work with. Highly recommend Grappone Mazda.
Everyone was very friendly and professional! The process was smooth and seamless. Would definitely recommend!
Probably the best experience I've ever had buying a car...and I've bought quit a few. My salesman Tim was great. I highly recommend you ask for him to ensure your experience is as good as mine was.
Easy car buying experience! Tim Bisson was a great help with the whole process and was knowledgeable and made me feel comfortable with my purchase!
What a great experience! No pressure, excellent conversations about what I needed – not what the dealership was trying to push that month, which is what happens at nearly all dealerships. My sales person acted more like a consultant, learning what my preferences and needs were before offering any suggestions. I received full market value for my trade-in as well. No come-ons, no gimmicks, no pressure whatsoever – I can't imagine buying a car elsewhere from now on.
The whole process was easy and quick. Everyone was great! I will always go to Grappone Mazda.
The entire team was fantastic to work with. They were able to get us exactly what we wanted and the price we wanted with no stress on my end.
Folks were professional and friendly, process was clean and easy, price was a little high but likely reflected today’s inflated market. Car is in good clean condition. I’m happy with the purchase.
Matt Collins was great to work with. Answered all my questions. He made it easy. Everyone there was friendly and helpful.
It was a great experience. Silas explained and reviewed everything with us prior to us purchasing the vehicle.
This dealership is amazing! High quality service! Team members are very attentive and helpful and knowledgeable!
I had such an amazing experience buying my car at Grappone Mazda. Josh and Courtney were absolutely fantastic — friendly, helpful, and incredibly easy to work with. They made everything feel simple and stress‑free, and I never once felt rushed or pressured. It honestly felt like buying a car from people who genuinely care. I couldn’t be happier with how smooth the whole process was. Highly recommend them both!
Comfortable and low pressure. Everyone was friendly and helpful. Stock was good and matched website description.
Danielle was fantastic! Very patient and efficient. By far the best experience, when purchasing a vehicle. Highly recommend Grappone Mazda
Clean, professional, organized and very welcoming to their customers. I will forever be a grappone client!
A pleasure to do business with. No pressure and matched a trade in offer from another dealer.
Josh Newhook kept his eyes open for the type of vehicle I needed. He was friendly and efficient, as were the entire staff at Grappone Mazda. Thanks for a no hassle experience.
This is my second time getting a car through Grappone and it was another great experience! Car buying is usually something that gives me anxiety, but they make the whole process so quick and simple with no pressure. The whole process was short and I was in and out in new car in about 2 hours.
Sales advisor was very knowledgeable. Low pressure sales approach at dealership. Staff and management communicated well and followed through on questions and requests.
Grappone's staff is unmatched. They were the kindest, most helpful folks and made buying a new car a breeze!
Excellent sales experience with Silas! He really helped with explaining how our new car works, so it was easy to drive the hour ride home! Everyone we dealt with at grappone made a point of being very pleasant! Our car is so fun with the instruments on the side.
There was no pressure and everyone was very courteous. All our questions were answered and we left with a very fair deal. Our salesperson was extremely helpful from start to finish, and even continued answering our questions after the sale was final. A++
My experience with Danielle was very pleasant she was able to help answer any questions and was super patient with me and my family everyone was super friendly and I walked out with a new car awesome dealership experience!
Very professional, understanding and supportive through the process of purchasing our first vehicle together! The entire process was excellent.
Everyone was very friendly and accommodating, The atmosphere in the dealership itself was inviting and calm. I always received prompt and courteous assistance from someone on the sales floor whenever I walked in. Tim was the main salesperson who worked with me and he was happily available to answer all my questions and take me for a test drive, even when I'd come in without an appointment. He was an excellent person to guide me through the new car buying process. Thanks!
Everyone we met at the dealership was very friendly, knowledgeable and helpful. Looking forward to a positive relationship.
The staff are all friendly, knowledgeable and never pressure. I have never been to another dealership like Mazda in Concord! Love my new 2026 CX-50!! Thanks Mazda for making the car buying experience worthwhile!
Everyone was very polite and helpful. Very clean building as well. Didn’t have to wait very long.
Smooth process. Everybody is kind and helpful. They are accommodating! All went well from my inquiry until I got my brand new car!
Excellent service and very friendly and knowledgeable sales people tim was absolutely amazing would definitely buy another vehicle from hom
Great people, everyone was very helpful, answered all my questions. Will definitely recommend them to all my friends.
I had an incredible experience with Tim at Grappone. Easy, fast, hassle free and no nonsense. Would recommend without reservation.
Stopped by just to give a Mazda a shot. I didn’t realize they were owned by Grappone. Matt was our salesman. He never pushed and always was agreeable to whatever I asked to drive. I drove 4 different cars and finally settled on the CX-50. Love this car. Matt was fantastic and the dealership was easy to deal with. Thank you !
I’ve purchased 3 vehicles from Grappone - it eliminates the stress of your typical dealership.
Dealers were friendly, not pushy, clean nice new building, with pleasant photos, had water and snacks and nice restrooms,
As an out of state sale the online purchase process was seamless. Good communication, fair, upfront pricing including all fees. The actual in person sale was also a pleasure. Both Danielle and Tamarah were friendly and courteous wth no high pressure sales for contract add ons. Excellent experience. Loving the Miata!
This is my third vehicle with Grappone, and I couldn’t be happier. The service is always excellent, and the sales team goes above and beyond every time. Such a great experience from start to finish — highly recommend!
Great customer service team and selection of vehicles. Repeat customer and will be back again at some point.
Went in not hopeful and let with a new car, a great deal, and excellent service!
Tim at Grappone Mazda was the best. He was very informative, knowledgeable and NOT pushy. I purchased a 2026 Mazda CX5 and it went seamlessly. I highly recommend Grappone Mazda.
A very positive experience. Miasar, the salesman, responded to my inquiry regarding a specific car almost immediately. This car was rare due to its color, and the dealership was the only one within 200 miles where it was expected to arrive. The car was still in transit, but the seller quickly did everything necessary to make the buying process as easy as possible. Miasar stayed in contact with me the entire time until the car was on the dealer's lot, a couple of days later. All financial matters were handled without delay. The seller was polite and professional. The whole ... Read More DealerRater - May 14, 2026
Silas went above and beyond. Pleasure to do business with. Will continue to buy from Grappone.
Excellent experience. Very warm And inviting. Appreciated that Danielle handled all our needs. I highly recommend this dealership.
I have used Grappone before and would use them again- Matt Collins was very professional and friendly and I felt very comfortable asking all the questions I had - i like that he had a down to earth approach and easy to talk with - i would definitely recommend him - Vicky Dyer
Professional, knowledgeable, friendly staff. It was the most efficient and easiest car buying experience I have ever had. I highly recommend Grappone Mazda.
This dealership is clean, spacious and welcoming. I love the upstairs timeline that shows the history and growth of this business, it is a personal touch that I really noticed and appreciated. The staff are welcoming, transparent, and patient. They answered so very many questions, making me feel comfortable about my decision.
I went to so many different dealers to find my first car. Grappone was the last dealership I went to but I wish it was the first. If you want to be treated like a person and not talked down to. Come here! I felt excited and wanted to do business, since I didn’t feel like I was being targeted or lied too. I worked with Miasar, he was so great! He worked very smoothly and kindly. I would recommend him over and over! He isn’t the typical “salesman” that makes you feel like you know nothing and ... Read More DealerRater - May 6, 2026
Very easy to work with. Eager to make you feel comfortable and explain the purchasing process.
After expressing an online interest in a vehicle, I received a very prompt response. They were very flexible scheduling a test drive, to make it convenient for me. All of the staff are very friendly.
Excellent experience. We were greeted immediately, the sales rep listened to our explanation that we did not know which of 3 cars interested us. He went over all 3 with comparisons. The test drive was excellent with detailed explanation of features. After going through numbers and trade details we left with paperwork containing crystal clear explanation of how to wire purchase price. Pickup experience was also excellent with clear paperwork, scheduling of 1st service appointment and generous time in the car connecting the phone and going over how to customize various settings.
The process was easy and it was low to no pressure. Very friendly staff, answered all my questions. Pricing was fair too.
Very friendly staff. Made the process stress-free and simple. Would definitely recommend going to this dealership.
I had gone to two other dealerships before walking into grappone Mazda. The first deal ship didn't even greet as I walked around the whole building. The second dealership didn't put any effort into finding out what I needed. Grappone Mazda was professional, friendly and listened to what needed. I couldn't be more pleased.
Very friendly staff and the salesperson we worked with was very knowledgable and helpful. This was probably the easiest car buying experience I have ever had.
I stopped at Grappone Mazda while comparing several makes of compact SUVs. The salesperson was knowledgeable and helpful but not high pressure. I came back the next day and made the purchase.
Great place to buy a vehicle, Tim was super helpful with the process and patient with my 5 year old.
Grappone Mazda were very friendly and welcoming to a first time buyer recently out of college. When I first walked in, I was a bit nervous and didn't know who to talk to or how to even initiate the purchase of a vehicle. I appreciate Miasar greeting me and pointing me to the right direction. I then met Josh who began the car buying process. He first asked me questions to help narrow down the most suitable vehicle for me. Josh was friendly and easy to talk to and did a great job answering all my technical questions about ... Read More DealerRater - Apr 27, 2026
Grappone continues to be a pleasure to work with, not ever being too pushy or overselling. They were very adaptable to working around my schedule which made the buying process even easier.
Everyone was very nice and did an amazing job at finding the right car for me!
My experience at Grappone Mazda was great! My out the door price was less than any of the competitors in the area. Everyone I met was great to work with. I was able to take as much time as I needed to evaluate and make decisions at my own pace. The atmosphere was relaxed, never hurried. The showroom was quiet, unlike some dealerships where there is loud music, popcorn, bells ringing and a carnival like atmosphere. This is my third Mazda and second time purchasing from Grappone. I highly recommend a visit to any of the Grappone dealerships.
All of the employees at the dealership were excellent. They were patient and answered all of my questions and concerns.
Great service, relaxing and inviting environment, knowledgeable staff, made me feel good about the money I was spending on my purchase
Working with nick berner (Ford) and Carol (Mazda) was seamless. Everything was taken care of prior to delivery.
Tim was a great help. Everyone was friendly and helpful. The process was fast and efficient.
It was a good experience, explained everything to us showed us all the numbers. We were very pleased.
Easy from start to finish being out of state, Miasar was professional, answered any and all questions and was an absolute pleasure to deal with. Even with being so far away I will keep this dealership in my thoughts when purchasing another vehicle.
